GP Patient Survey 2019 results published

​The results of Europe’s largest survey of patients have been published and show that more than eight out of ten people still have a good experience of their GP practice and more than nine in ten have confidence and trust in the practice staff. The results also highlight where improvements could be made, for example, people contacting practices by telephone and making appointments. However, the survey took place just after extended opening hours for practices had been introduced, so appointments should now be easier to book and more people should be aware of them.