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4/8/2016

Could the Electronic Prescription Service help you?

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The Electronic Prescription Service (EPS) is a free NHS service that reduces the need for you to visit your GP surgery to collect a paper prescription.
You choose the place you would like your prescriptions to go to. Choosing a pharmacy or dispensing appliance contractor to process your EPS prescription is called nomination. You can choose the most convenient place for you, such as near your home, where you shop or where you work. The GP practice or pharmacy can record your nomination for you. Nomination is flexible and can be changed or removed at any time.
You can then order your prescription in the same way you do now. Your prescription is sent safely using a NHS secure database by your GP, and will only be seen by exactly the same people who see and use the paper prescription today. Your chosen pharmacy or dispenser will receive the electronic prescription. The prescription is an electronic message, so there is no paper prescription to lose.
For more information, visit www.hscic.gov.uk/epspatients or speak to your pharmacy or GP practice.

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28/7/2016

Patients as partners – King’s Fund report

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This report calls for all NHS organisations to commit to working more closely with patients to meet the requirements of a new relationship with patients and communities outlined in the NHS five year forward view. It looks at what can be achieved by NHS professionals working with patients and looks in detail at case studies drawn from the Fund’s ground-breaking national collaborative pairs (which included Healthwatch Hampshire) programme, which supported patients and health professionals to work together on a wide range of local initiatives.

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8/7/2016

National Cancer Patient Experience Survey result published

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The National Cancer Patient Experience Survey 2015 results were published this week. This annual survey of how cancer patients are cared for in the NHS has undergone a review to ensure it is a better tool to help deliver the national cancer strategy, and follows consultation involving patients, clinicians and other stakeholders to ensure it best represents patient experience.
Nationally, the survey shows people reported positively on areas including involvement in decisions about their care and treatment, and feeling they were being treated with dignity and respect.
However, it suggests clear areas for improvement, with many people responding that they would like more support from GPs and nurses at their practice during their cancer treatment; and many feeling they weren’t given enough care and support from their local health or social services.
The reports also highlighted a lot of variation between both clinical commissioning groups and hospital trusts in the experience people had across a range of areas.

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27/5/2016

Building Better Participation

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The National Association for Patient Participation (N.A.P.P.) has launched a new resource guide to help all GP practice Patient Participation Groups (PPGs) work effectively.
NHS England commissioned N.A.P.P. – the national voice for patient participation in primary care – to develop Building better participation, and it is available for download below. A hard copy will be sent to every N.A.P.P. member PPG.
  • Building better participation
  • Getting PPGs in place
  • Helping PPGs work well
  • Knowing and working with patients
  • Influencing beyond the GP practice
  • Self-assessment sheet


N.A.P.P. President and Chairman, Dr Patricia Wilkie, said “We are delighted to have been able to work with NHS England to produce this guide. Now that all GP practices must have a PPG, this guide will help every PPG and practice be even more effective in working together for the benefit of patients.”
Designed to be of use to all PPGs, whether long-standing or recently formed, whether large or very small, whether in a single practice or as part of a federation of practices,Building better participation was developed and “road tested” with the involvement of over 50 PPG members and Practice Managers. It will help PPGs and their practice to reflect on what they do, how they work, and how they might become even more effective.
Building better participation is a framework of four inter-linking Areas:
  • Getting PPGs in place
  • Helping PPGs work well
  • Knowing and working with patients
  • Influencing beyond the GP practice
Within each Area there are a set of Goals to help the PPG and its practice focus on particular pieces of activity. And each Area is supported by a wide-ranging set of web-based resources. The guide has been designed so that PPGs and their practice can dip in to the elements most useful to them, rather than being a tool that they are expected to work through systematically.
Its use of “plain English” helps make it an accessible resource, and it captures links to many helpful online materials to support it.
Professor Nigel Mathers, Honorary Secretary of the Royal College of General Practitioners, added: “Where Patient Participation Groups and GP practices are working well together, these partnerships have already brought significant value to patients and practice staff. We welcome the introduction of this new guide to help more practices collaborate in this way and reap the benefits of effective patient involvement.”

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9/5/2016

Framework for PPI in primary care commissioning

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NHS England has published a Framework for patient and public involvement in primary care commissioning.  They have used Wessex Voices as a case study.  You can find the Framework here.

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