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19/11/2020

Share your views on British Sign Language and community language interpreting services

2 Comments

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Quality interpreting services can greatly help reduce people’s barriers to accessing the health services they need.  
We’re working with NHS England and NHS Improvement South East to get people’s feedback about their experiences of and barriers to accessing British Sign Language (BSL) or community language interpreting services when they are at an appointment with a dentist, optician or pharmacist. For people living in Hampshire and the Isle of Wight, this also includes GPs.  

We’d like to hear from you about what’s working well and what could be improved so new interpreting services across the South East next year better meet your needs.  
 
How can people get involved? 
You can complete an online survey for BSL or community languages, watch a video in BSL, or contact Wessex Voices for a telephone or video call interview. 
If you communicate using British Sign Language, you can also send videos of your responses in BSL by: 
  • WhatsApp: 07970 168 240 
  • Facebook Messenger: www.bit.ly/wvfb1    
  • Email: wessexvoices@helpandcare.org.uk  
  • WeTransfer: www.wetransfer.com  
Share your feedback by 13th December 2020, which is when the surveys close and interviews end.  

​Contact details 
Want to find out more, get involved or have a question? Get in touch with us at wessexvoices@helpandcare.org.uk or call or WhatsApp 07970 168 240.

Online Survey

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2 Comments
Robinia Edney
13/12/2020 19:49:28

I would like to ask questions that if NHS provided BSL interpreter do we have a choices or right to know who is the interpreter be?

Reply
Sue Newell
14/12/2020 09:30:18

Dear Robinia

Thank you for your question. We will ask with our NHS colleagues that we are working with you to provide you with an answer as soon as possible.

Thanks again

Sue

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  • Home
  • About
  • Get involved
  • Wessex Voices Publications
  • Resources
    • WV PPI Toolkit
    • External Tools
    • Case Studies
    • Key Reading
    • Useful links
  • News
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  • Message us